1. Continuously Improve the Customer Service Experience
Customer service plays a key role in the interaction between brand and customer. Engage and expand your customer base by creating a better customer experience whether through seamless booking processes, providing pleasant and helpful customer service experiences, or encouraging clients to leave suggestions for your business on a comment card.: Customers want to hear from you, they gave you their email to receive special offers and information. Remind them that you exist and why they love you, this will boost your sales.